EVERY QUESTION IN ONE PLACE
Garage Door FAQ
Every question answered across this site, grouped and linked. If yours is not here, call and ask — we will add it.
The short answer to most of them
If the door is stuck and you can see a gap in the spring above the opening, stop and call. If it reverses before closing, wipe the photo-eye lenses. If it is noisy, it is usually rollers rather than the opener. Everything else is below.
Repairs
- Broken Garage Door Spring Repair in Lubbock — Can I replace a garage door spring myself?; How long does the repair take?; My spring broke and the cable came off too. Is that extra?; How long should the new springs last?…
- Garage Door Opener Repair in Lubbock — My door reverses just before it touches the floor. Why?; The remote works but the wall button doesn’t. What’s wrong?; Can you program a remote for a car’s built-in buttons?; My opener hums but the door doesn’t move. Bad motor?…
- Garage Door Off Track — Can you fix it same day?; Will the whole door need replacing?; Is it covered by insurance?; Can I put the door back on the track myself?…
- Garage Door Panel Replacement — How do I know if my panel is still available?; Is one panel cheaper than a whole door?; Will the new panel match?; My door was bent by the wind, not hail.…
- Garage Door Installation in Lubbock — How long does installation take?; Do you take the old door away?; Can I keep my existing opener?; Is an insulated door worth it in Lubbock?…
- Commercial Garage Door Repair in Lubbock — Do you carry commercial parts on the truck?; Can you work outside business hours?; Do you do preventive maintenance contracts?; Can you invoice our accounts department?
Common problems
- Garage Door Won’t Open — The opener hums but nothing moves.; Can I open a door with a broken spring by hand?; The remote stopped working but the wall button is fine.
- Garage Door Won’t Close — The door closes then immediately opens again. Why?; It closes fine with the wall button but not the remote.; Could a broken spring stop it closing?; Is it safe to leave it open overnight?
- Garage Door Sensor Not Working — Can I just disconnect the sensors?; How much does a new sensor pair cost?; The door closes if I hold the wall button. Is that normal?; Do all openers have these?
- Garage Door Keeps Reversing — Where are the force adjustments?; Should I just turn the force up?; It only reverses in cold weather.; Does the door reverse going up as well as down?…
- Garage Door Making Noise — Can I use WD-40 on a garage door?; Is a noisy door dangerous?; Would a new opener make it quieter?
- Garage Door Opener Beeping — How long do backup batteries last?; Can I ignore the beeping?; The beeping started after a power cut.; Which openers beep and which do not?…
- Garage Door Opener Limit Settings — How do I know if it is the limits or the sensors?; My door opens only halfway now.; Do I need to reset limits after a spring replacement?
Cost and value
- Garage Door Repair Cost in Lubbock — How much is a garage door spring replacement in Lubbock?; Is it cheaper to repair or replace a garage door?; Do you charge extra for evenings or weekends?; Will my homeowner’s insurance cover it?…
- Garage Door Spring Replacement Cost — Why is labour most of the cost?; Can I supply my own springs?; How long does it take?; Is a higher cycle rating worth it in Lubbock?
- Repair or Replace? — How long should a garage door last?; Is it worth repairing a door before selling the house?; Can you tell me over the phone?
Lubbock conditions
- Why West Texas Is Hard on Garage Doors — Do I really need maintenance more often here?; Should I buy a wind-rated door?; Is any of this covered by insurance?
- Dust, Tracks and Rollers — How often should I clean the tracks in Lubbock?; My door got loud suddenly. Is that dust?; Can dust break a spring?; What should I use to clean garage door tracks?…
- Wind Damage and Haboobs — Is wind damage covered by insurance?; Can a bowed panel be straightened?; Do struts help on a single-car door?; How much wind does it take to damage a garage door?…
- Hail Damage and Insurance Claims — Should I file a claim for a few dents?; How long do I have to file?; Will my premium go up?; Can you deal with the adjuster directly?
- Cold Snaps and Broken Springs — Can I do anything to make springs last longer?; Both springs are original. Should I replace both?; It broke at 2am. Is that unusual?; Why do so many springs break first thing in the morning?…
Working with us
- About Garage Door Repair Lubbock — What licence does a garage door company need in Texas?; Do you charge for a quote over the phone?; How quickly can someone get out to me in Lubbock?; Do you work on commercial doors as well as residential?
- Where We Work — Do you charge extra outside Lubbock?; How quickly can you reach Wolfforth or Shallowater?; Do you cover Ransom Canyon and New Deal?; Do you work on rental properties?
- Warranty — Do I need to register anything?; Is the warranty transferable if I sell the house?; What if the same fault comes back?; Do you guarantee parts I supplied?…
- Landlords and Property Managers — Do you work on account?; Can you go direct to the tenant?; Do you cover properties outside Lubbock?; Can you quote a portfolio maintenance schedule?…
- Contact Us — What is the fastest way to get a garage door fixed in Lubbock?; Can I send a photo instead of describing it?; Do you cover the towns outside Lubbock?; Is a broken spring an emergency?
Get it fixed today
Question not covered? Call and ask — it costs nothing to find out.