For Property Professionals
Landlords and Property Managers
Roughly half of Lubbock rents. We do a lot of rental work and we know the turnover weeks are not when you want to be chasing a callback.
How we work with managed properties
One invoice a month across every property, and we schedule directly with your tenant so you are not relaying messages.
For portfolios we hold priority slots through the August and May lease turnover, which is when garage doors tend to surface as somebody else’s problem.
How is a rental call different from a homeowner call?
- Consolidated monthly invoicing across all your addresses rather than payment on the day.
- Direct tenant scheduling. Give us the contact and we arrange it. You get the report, not the phone tag.
- Written condition reports for turnovers and inspections, with photographs.
- Priority scheduling during turnover weeks.
- Repeat-fault tracking per address, so a door that has been fixed three times gets flagged for replacement rather than repaired a fourth time.
What we see on Lubbock rentals
Rental stock here skews older. The largest single cohort of Lubbock rental units was built in the 1970s, which means original hardware, extension springs on some doors, and openers well past their design life.
The most common turnover findings are worn rollers, dusty photo-eye sensors that stop the door closing, and travel limits that have drifted. All three are inexpensive, and all three generate a tenant complaint if they are left.
Worth doing at turnover
A ten-minute check between tenancies catches most of it: clear the tracks, wipe the sensor lenses, test the safety reversal, check the door balances by hand. We can do that as a scheduled visit across a portfolio rather than waiting for individual complaints.
Questions we get asked
Do you work on account?
Yes, for property managers and commercial clients. Consolidated monthly invoicing across multiple sites.
Can you go direct to the tenant?
Yes. Give us the contact details and access arrangements and we handle the scheduling.
Do you cover properties outside Lubbock?
Yes, across Lubbock County. A per-mile rate applies outside the city. See our service area.
Can you quote a portfolio maintenance schedule?
Yes. Tell us how many doors and where, and we will put a figure to it.
How fast can you turn a unit around between tenants?
Most door faults on a turnover are same-day or next-day: a spring, a roller set, a sensor realignment or an opener remote reprogramme. The jobs that take longer are panel replacements on older doors, where availability of the matching section dictates the timeline rather than we do. We will tell you which of the two you are looking at on the first call.
Can tenants call you directly?
Yes, with your authorisation, and we will still report back to you. It saves a round trip of messages when the tenant is the only person who can describe what the door is actually doing and the only one who can let a technician in.
What causes most rental door failures in Lubbock?
Neglected maintenance plus local grit, in that order. Rental doors cycle heavily, rarely get lubricated, and take the same caliche dust as every other door in the county. Rollers and springs account for the large majority of calls, and both are far cheaper to service on a schedule than to replace on an emergency.
Get it fixed today
Managing rentals in Lubbock? Call and we will set up an account.